Specified Commercial Transactions Act Disclosure
Last Updated: 2026/01/19
In accordance with Article 11 of Japan's Specified Commercial Transactions Act, we provide the following information about the seller. This disclosure applies to customers in Japan.
| Seller | JumonAI, Inc. |
|---|---|
| Service Name | AnyKoma (AI Image Generation Cloud Service) |
| Service URL | https://anykoma.com |
| Representative | Takashin Alexander Ishida, Representative Director |
| Address | THE HUB Tamachi 3F, Charmaison Stage Tamachi, 5-32-12 Shiba, Minato-ku, Tokyo 108-0014, Japan |
| Phone | Inquiries are accepted by email. If you wish to request phone number disclosure, please contact support@jumonai.com and we will provide it without delay. |
| support@jumonai.com | |
| Business Hours | Weekdays 10:00-18:00 JST (excluding weekends and holidays). Email inquiries are accepted 24 hours a day and will be addressed in order. |
| Price | As displayed on each product/service page (tax included) |
| Additional Fees | Internet connection fees and communication charges are borne by the customer. Consumption tax is included in the displayed price. |
| Payment Method | Credit card payment (via Stripe) |
| Payment Timing | Subscription: Initial payment at time of application, thereafter charged at each monthly auto-renewal. Credit top-up: Charged immediately upon purchase. |
| Contract Period | Monthly plan: Auto-renews on a 1-month basis (continues until cancellation). Annual plan: Auto-renews on a 12-month basis (discounted compared to monthly plan). |
| Service Availability | Service is available immediately upon payment completion |
| System Requirements | OS: Windows 10+, macOS 10.15+, iOS 14+, Android 10+. Browsers: Google Chrome, Safari, Firefox, Microsoft Edge (latest versions). Stable internet connection recommended. |
| Auto-Renewal | Subscriptions automatically renew at the end of each billing period unless cancelled. To stop auto-renewal, please complete the cancellation process at least 24 hours before the next renewal date. |
| Cancellation | Subscriptions can be cancelled at any time via the Stripe Customer Portal. Cancellation steps: (1) After logging in, click your avatar in the top right (2) Select "Billing" (3) Click "Manage Subscription" button (4) Select "Cancel Plan" in the Stripe Customer Portal. After cancellation, service remains available until the end of the current billing period. |
| Returns & Refunds | Full refund available within 7 days of initial subscription purchase, provided no credits have been used. No refunds are available if any credits have been used or after 7 days have passed. Credit top-up purchases are delivered immediately and are non-refundable under any circumstances. See Terms of Service for details. |
Additional Notes
- All prices shown include tax.
- Due to the nature of digital services, data and content cannot be "returned." Refunds are subject to the policy above.
- Service content and pricing may change without notice. Changes will be announced on our website or via in-app notification.
- Minors must obtain parental consent before using this service.